About Us

John Davila, DC, FICCCEO / Founder

Graduate of Palmer College

John Davila, D.C., FICC, received his degree in 1994 from Palmer College of Chiropractic in Davenport, Iowa. Upon graduation he established three successful practices in the Myrtle Beach, S.C., area which he operated for 13 years.

Since 2000, Dr. Davila has been training doctors and staff on the topics of federal and state level insurance compliance. He has consulted for Axis Healthcare, Blue Cross Blue Shield of South Carolina, American Specialty Health Network, Colonial Life, Companion Property and Casualty, Chiropractic Network of the Carolinas, and Palmetto GBA.

In 2001, Dr. Davila re-wrote the Medicare policy for chiropractic reimbursement for Palmetto GBA and served on their Physician Carrier Advisory Committee.

Dr. Davila launched Custom ChiroSolutions, a business offering chiropractors individualized service and training on the same topics he has become known as a profession expert on, in 2011.

Empowerment over subject matter

Dr. Davila is a frequent seminar presenter on the topics of …

• Navigating Medicare
• Documentation that satisfies medical necessity
• Coding that complies with the “direct therapeutic relationship” standard
• Implementing a practice compliance program
• Performing internal audits to reduce risk and manage the possibility of post-payment audits
• Complying with the Federal “Anti-Kick Back Statute” as it relates to advertising and marketing a chiropractic practice

The up-close familiarity of training and working with review nurses and policy-makers aided Dr. Davila to create insight that only a limited number of speakers can draw upon to help doctors implement these complex regulations. He is an expert in documentation and medical necessity, and considered a foremost authority on compliance issues as they relate to chiropractic practice. He is able to make this happen with a mix of true stories, referenced government policies and a sense of humor that will bring attendees a feeling of empowerment over the subject matter instead of fear.

Achievements and service

Dr. Davila was an active member of the South Carolina Chiropractic Association, serving as its president, and was recognized as its Chiropractor of the Year in 2000, 2001 and 2002, making him the second ever to win the association’s award three years in a row. He is a lifetime member of the International Chiropractors Association, member of the American Chiropractic Association, and since 2017, serves as a member of MedPro Group’s Chiropractic Advisory Board. Dr. Davila continues to give back through his involvement with several chiropractic colleges by working with students, faculty, and administration to improve their education on compliance efforts in their classrooms and clinics.

In 2021, Dr. Davila was recognized as a Fellow of the International College of Chiropractors, Inc., for his contributions towards the advancement of the chiropractic profession.

Jennifer Dickinson, CPC, CPMA

Jennifer Dickinson, CPC, CPMA, has nearly 20 years’ experience in the medical billing and coding arena. She has worked in the trenches as a hospital biller, and as a revenue cycle manager in chiropractic offices and multi-specialty practices. She became a Certified Professional Coder (CPC) in 2005 and most recently earned her Certified Professional Medical Auditor (CPMA) status in 2022. She is CCI (Correct Coding Initiative) certified and a member of the American Academy of Professional Coders (AAPC).

Jennifer serves as the coding expert and lead trainer with Custom ChiroSolutions. As part of this process Jennifer has programmed the customization of over 30 EHR software systems.

Alan Terry, DC

Dr. Alan Terry graduated in 1996 from Palmer College of Chiropractic. He opened and operated two chiropractic clinics for eight years before moving solely into sales for a specialized provider of custom ankle and foot orthotics. His track record for analyzing profit margins and increasing revenue is why Dr. Alan serves as the primary care plan reviewer for Custom ChiroSolutions. He is also the lead contact for a care plan integration project Custom ChiroSolutions developed for Fortis.